Dibbs Scout Manager

Data privacy and Dibbs

When registering for use of the Dibbs Club Manager, Groups are provided with a copy of the privacy statement for the system. This outlines the responsibilities and processes used by Dibbs Consulting to store and present the data.

Dibbs Consulting recognises the various acts of parliaments in Australia and New South Wales over the storage of personal information as well as the policies of Scouts Australia and its branches. We attempt to comply with these laws and policies as far as we can and to ensure a system that encourages our users to do the same. If any of our processes appear to operate outside of these guidelines, please let us know at admin@dibbssm.net.

Privacy policy

This is the privacy policy that applies to this Site and our services. We have a firm commitment to safeguarding the privacy of our customers' personal information. Personal information is information about an identifiable individual.

Publicly available information, such as a public directory listing of your name, address, telephone number, or electronic address, is not considered to be personal information.

Collection, use and disclosure

When you register for an account we ask for information such as your name, organisation name, and email address. We also collect the e-mail addresses and other personal information provided during account sign-ups, from email inquiries, forum registrations and forum postings, and from blog comments. Information we collect is stored on computer servers that we use to operate the Site. These servers may be located outside of Australia, or the information may pass through jurisdictions outside of Australia in the course of the operation or maintenance of the Site.

Also, you can import your existing database as well as add records manually or collect them through online forms.

Personal information of contacts processed through and/or stored via our Site will also be held by us in accordance with this Privacy Policy.

The personal information we collect is used to provide our products and services, for billing, for identification and authentication, for the general operation and improvement of our service, and to respond to inquiries, and is not used, shared with or sold to other organisations, except: to our service providers, as required to operate the Site and provide the products or services you've requested; to the applicable customer of the account in respect of which contact information is submitted to us; for collection purposes; to law enforcement agencies, in emergencies, for internal security matters, or where required by court order or search warrant; or when we have your permission. We do not contact our customers' contacts except as related to operating the Site (for example: event notifications and reminders, membership renewals, security and other notifications).

Your personal information is not used or disclosed by us for any other purpose.

Please note that we are not responsible for the privacy practices of our customers who administer groups and organisations through the Site. If you are a member of a group or organisation on the Site the administrators of the group or organisation can view any personal information you provide on the Site, and using tools on the Site they can publish your personal information to the Site so that it is displayed in public areas of the Site

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use our service. We may use cookies to record user session information.

Security

The security of your personal information is important to us. Our service has security measures in place to protect the loss, misuse and alteration of the information under our control. We do not store credit card information in our database. We follow generally accepted industry practices to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can email us at the address below. This includes provision of a Secure Socket Layer.

User Access

The system has a well developed user access module that allows Group administrators to set view and edit permissions on sets of contact information across the system at a user level. Administrators can custom set who can see what. This system is constantly being enhanced at the requests of our users to ensure peace of mind.

Best practice for Scout Groups

We recommend all Administrators and Group Leaders carefully read their organisation's Privacy Policy. The Dibbs system provides the tools and processes to adopt this policy, but how the Group’s administrators and leaders control this access in order to comply is a matter for the Group. Dibbs takes no responsibility for issues arising where Groups have ignored their organisations policies and allowed access to sensitive information by unauthorised users.

Complaints received about the handling of personal information by the Dibbs system will be dealt with promptly and with reference to these guidelines.

For more information about our products and services or to see a demonstration, please email webmaster@dibbssm.net